Get Ready for a Smoother Moving Day

Pickup checklist

• ☐ Close and securely tape boxes.
• ☐ Tie or zip bags so contents stay contained.
• ☐ Pack small, loose belongings in suitable containers.
• ☐ Use smaller boxes for heavier belongings.
• ☐ Protect fragile contents and mark those boxes clearly (separate “Fragile” and “Unload First” labels).
• ☐ Use room-color tape or written room labels; share your chart with the crew.
• ☐ Separate Move / Stay / Remove items and show the crew before loading.
• ☐ Pack a first-night essentials bag (chargers, toiletries, clothing, toilet paper, bedding) and keep it with you.
• ☐ Keep an open-first box (cleaning supplies, towels, trash bags, scissors) accessible.
• ☐ Set aside valuables (jewelry, cash, wallets, keys, documents, small sentimental items) and transport them in your own vehicle.
• ☐ Identify furniture that needs disassembly and agree on it with us ahead of time.
• ☐ Keep furniture hardware (screws, bolts) in sealed, labeled bags; photograph complicated furniture before disassembly.
• ☐ Confirm any new furniture assembly or taking down of items as part of the job scope.
• ☐ Photograph electronics connections, label cords, and keep remotes and accessories together.
• ☐ Empty, defrost, and dry refrigerators/freezers; confirm who handles disconnection and reconnection.
• ☐ Protect mattresses; use appropriately sized mattress bags (ask us beforehand about supply).
• ☐ Tell us about safes, pianos, treadmills, exercise equipment, or other heavy and awkward items.
• ☐ Confirm suitable straps and usable tie-down points for your customer-provided truck, trailer, or container.
• ☐ Measure access routes (doorways, tight turns, stairs, low ceilings) and large furniture.
• ☐ Send photos and dimensions of any oversized or difficult-to-fit items beforehand.
• ☐ Clear doorways, halls, stairs, and the route to the truck.
• ☐ Confirm elevator reservations, loading areas, parking, keys, and permitted moving hours at both locations.
• ☐ Driveway and truck loading area cleared of snow.
• ☐ Sidewalks, walkways, steps, and entrances cleared.
• ☐ Snowbanks removed where they obstruct access.
• ☐ Icy areas addressed and checked again for slippery spots.
• ☐ Doors and gates able to open fully.
• ☐ Outdoor lighting turned on for moves in low light.
• ☐ Crew notified beforehand of unresolved snow, ice, or access problems.
• ☐ Keep children and pets clear of the moving route.
• ☐ Have someone available to answer questions and confirm what goes.
• ☐ Before loading, walk through with the crew: point out fragile items, existing damage, items staying, and special-attention items.
• ☐ Send current photos if your items or packing setup differ from what was originally discussed.

Delivery checklist

• ☐ Have keys and access ready.
• ☐ Confirm parking and the unloading route.
• ☐ Confirm elevator reservations, loading areas, parking, keys, and permitted moving hours.
• ☐ Measure entryways, tight hallway turns, stair clearance, and room doors at the new place.
• ☐ Send photos of narrow doorways or low ceilings at the delivery location.
• ☐ Driveway and truck loading area cleared of snow.
• ☐ Sidewalks, walkways, steps, and entrances cleared.
• ☐ Snowbanks removed where they obstruct access.
• ☐ Icy areas addressed and checked again for slippery spots.
• ☐ Doors and gates able to open fully.
• ☐ Outdoor lighting turned on for moves in low light.
• ☐ Crew notified beforehand of unresolved snow, ice, or access problems.
• ☐ Clear walkways and space for incoming furniture and boxes.
• ☐ Decide where large furniture should go.
• ☐ Put matching color markers at room entrances.
• ☐ Have your first-night essentials bag and open-first box accessible.
• ☐ Have someone available to direct placement.
• ☐ Tell us beforehand about stairs, tight entrances, long carrying distances, or access restrictions.
• ☐ Discuss any furniture reassembly, new furniture setup, or taking down items agreed as part of the job scope.
• ☐ Walk through placement with the crew; point out fragile items and special-attention items.
• ☐ Do a final walkthrough of the new place before the crew leaves.